Property managers handle the crucial task of maintaining rental buildings and commercial properties. They are the ones to find tenants, collect rent and ensure that property owners get their funds banked in time. To ensure that tenants get what they signed for, property managers also hire cleaning firms and security companies. For them to succeed, property managers must work hand in hand with the best service providers available.

Keeping residential property secure should be a priority. Upon occupying the property, tenants hope that they will be safe at all times. On the other hand, residents prefer neighborhoods where they can come and go without being harassed or feeling threatened. This task lies on security officers. Nearly all (if not all) residential rental property owners hire guards to keep their premises secure. These officers work either during the day, night or at both times.

Property owners, in conjunction with property managers, have a duty of ensuring that tenants together with their visitors always feel safe. Mark you; people consider places where they rent houses to be their homes. It is for this reason that property managers should hire highly-trained security guards. Besides, the security firms seconding these guards must have gained several years of experience in matters security.

The modern day security officer has a bigger challenge than, say, ten years ago. Criminal patterns have undergone metamorphosis. In the past, tenants and property owners were worried about house break-ins and theft. Today, residential communities are at threat of carjacking, muggings, kidnapping of children and, to a larger extent, theft. Moreover, terrorists, the Al-Shabaab in particular, has been known to plan its attacks from residential homes.

Security officers guarding residential property are the first point of contact for anyone visiting an area. Therefore, property managers must work together with security teams to ensure that tenants and their families are safe. Security officers should not just sit comfortably in their sentry boxes chatting or listening to music on transistor radios. They should be proactive. If a new tenant moves in, it is upon the property manager to inform the security firm concerned about it.

Apart from guarding duties, residential property security officers must be trained in video surveillance. In the present day and age, property owners cannot afford to do without CCTV cameras, surveillance and alarm systems. Therefore, security firms must rise to the occasion. In any case, security firms are the same entities contacted by property owners to install security systems.

Lastly, residential property security officers should have good customer care skills. Property managers need to hire security firms whose officers get along with members of the public. Security guards in residential properties must be neatly dressed. They should be able to communicate easily with tenants and visitors. Furthermore, they must pay attention to detail. On their part, property managers must look beyond the commissions they earn from every occupied house. Security companies should offer extensive training to their officers. Patrol techniques, intelligence gathering and response to emergencies are some aspects of security guard training. Tenants should also cooperate with security guards.

“Property owners, in conjunction with property managers, have a duty of ensuring that tenants together with their visitors always feel safe.”


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